You are welcome to send us an enquiry via the form on this page, or to our email address (shown below).

How to make a complaint

We hope that you do not have cause to complain about our services. However, if you do, we will resolve your complaint within 28 days.

To make a complaint you can write to us at our address (shown at the bottom of this page). Alternatively please use the contact form (below) to send us your complaint.

Please note that making a complaint is not the same as Lodging an Appeal. See below for more information about Appeals.

Please note that we cannot accept complaints by phone for legal reasons.

How to Appeal a PCN

You have the option to appeal against the charge you have received. If you wish to pursue an Appeal please click Submit Appeal.

Submit Appeal

Please note that we cannot accept PCN Appeals by phone or via our general contact form on this page for legal reasons. Appeals must be made within 28 days. 

Contact Information

Our Office address (for correspondence):

TSP Car Park Management Limited
Suite 166
Courthill House
60 Water Lane
Cheshire SK9 5AJ

Our Phone No: 0844 846 7131

(calls may be recorded for training and monitoring purposes)

Our Email Address: info@tsp-cpm.com

The form below is for general enquiries and complaints only.